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RTFM to RAG – my experiences as a technical communicator in the world of lies, bigger lies and hallucinations.

Join Maaike Groenewege for this insightful session on AI in practice in the tech comms world. Learn how technical communication prepared her for the AI roles she fills today.

Maike combines 25 years...

Software Documentation

News and Trends in Software Documentation

Karen Pradhan ,Nadezhda Ivanova ,Diana Lakatos ,Vadim Fintinari

This tekom Europe afternoon on "News and Trends in Software Documentation" is a joint event of tekom Austria, Bulgaria, Hungary and Romania.

The first session "Content optimization for AI use" with K...

Content Operations Comes of Age

As far back as the early 2000s, the term content operations was a descriptor used to explain an important concept in content production. The term didn't really resonate, though, until related concepts...

Standards and Legislation

From risk assessment to safety and warning notices

Roland Schmeling

Every manufacturer of a product needs a risk assessment. Otherwise, a safe product is inconceivable. Risk assessment and risk reduction require a systematic and iterative approach in a suitable team....

Software Documentation

Real-world applications of AI in technical software documentation

Vadim Fintinari

Presented by the Founder and Head of one of the leading AI Engineering teams in Europe, this session will dive into how technical writers can apply AI today to prepare for the present Gen AI...

AI in Terminology Management: No Brain - No Gain

Azadeh Eshaghi

Find out how AI tools are enhancing workflow efficiency and accuracy in terminology management and discover why the human element remains irreplaceable, ensuring precision and safeguarding against...

Software Documentation

The role of Artificial Intelligence in Software Documentation

Monica Chis

In the digital age, software documentation is critical for understanding, adopting, and maintaining software products. The setting of software documentation is changing significantly as Artificial...

User Experience

Everything you need to know about UX writing and building content design systems

In his 60-minute talk, Yuval Keshtcher offers practical insights into UX writing, focusing on creating effective documentation, style guides, and content design systems. This session will be a...

Technical Writing ,Tools and Technologies ,Intelligent Information

Guidelines to write for GenAI agents

Selvaraaju Murugesan

This session, " Guidelines to write for GenAI agents" addresses the pressing need for swift, precise documentation responses to customer’s questions. With the emergence of advanced AI technologies...

Intelligent Information

Use of iiRDS in companies: iiRDS in the Knowledge Graph

Ulrike Parson ,Achim Steinacker

iiRDS is a vocabulary for technical communication. To implement corporate semantic applications, additional standardized vocabularies are required, for example, for product classification and...