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Tools and Technologies

What the Tag? From Confluence to DITA CMS in Less Than 80 Days

Justyna Adamczyk ,Barbara Szwarc

We will present the transition from creating and publishing documentation using Atlassian Confluence to working with DITA CMS as our main documentation tool. We will prove that even though moving to a...

Technical Writing ,Translation

Bridging the Gap between Technical Communication and Translation

Dr. Birgitta Meex ,Dr. Daniela Straub

The processes of creating and translating/localizing information products are highly interwoven knowing that the content created by technical communicators along the product information life cycle...

Intelligent Information

iiRDS – Introduction and Status

Ralf Robers

Early in 2016 tekom started its working group “Information 4.0” to elaborate concepts and standards for technical communication in the context of “Internet of things” or “Industry 4.0”. The key...

Technical Writing

TecCOMFrame – Technical Communication Competence Framework

Prof. Sissi Closs ,Dr. Jan Engberg

In most European countries, no programs of study in technical communication are offered and individuals enter the field without formal training. At the same time, technical communication is getting...

Tools and Technologies

Structured Authoring in the Browser - the Possibilities of Web-based CCMS

Ralf Steiner

Dropbox, Google-Apps, iCloud – web-based tools have become a commodity. But what about tech writer tools? Many current CCMS are still based on the classic client-server model. But especially small and...

Technical Writing

Using Text Corpora in Technical Writing

Prof. Dr. Georg Löckinger

Technical communicators use a great variety of language resources such as dictionaries, encyclopaedias and domain-specific textbooks. More and more language resources are becoming available in...

Standards and Legislation

Upcoming New Edition of IEC / IEEE 82079-1: Requirements for Information for Use and Information Management Process

Dr. Claudia Klumpp

What’s new? The IEC/IEEE 82079-1 revised – what you should know about the upcoming new version. The new edition of IEC/IEEE 82079-1 does not only have a new title but a completely new concept of...

Tools and Technologies

Analytics and Tech Doc: The Dawn of a New Era

Fabrice Lacroix

Understanding how product documentation is consumed can fuel your company with data that has the potential to transform operations and impact strategic decisions. To gain this insight, you need to...

Translation

"Equal Goes It Loose": Machine Translation Meets Translation Management

Christian Weih

This famous quote by former German Federal President Heinrich Lübke led to the term "Lübke English", standing for wrong word-to-word translation—something many people associate with...

Standards and Legislation

European Legislation And Product Safety And Its Impacts on Technical Documentation – Latest Developments and Updates on Standards

Dr. Claudia Klumpp

There are more than 20 European directives as well as innumerable standards on European level regarding products and product safety. Why this seemingly overruling flood of laws and standards?
...