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User Assistance: (Im)possible Future of Technical Communication
Mankind has sought ways to acquire and share information since the dawn of civilization. Since the industrial revolution, automation and scale have become driving factors in virtually all industries....
Standards and Legislation
Safety communication for machinery and other products and the EU product safety regulations
Safety communication, especially safety instructions and warning messages, are ruled mainly by the U.S. Standard ANSI Z535 series. The international standard IEC 82079-1 is in accordance with ANSI but...
Multilingual Workflow Management - Life cycle of a translation project
Translation projects vary according to the client's requirements, the medium of the text to be translated, the target audience, and many other factors. Depending on the person in charge, the way they...
Making Agile Really Work: Tips and Best Practices for Tech Writers
Agile’s dynamic and unpredictable nature can be a challenge for technical writers. Join this webinar to learn tips and best practices collected from real-life Agile experience. You will learn how to...
Are You Ready for Information 4.0?
Industry 4.0 is challenging how we deliver and manage content. It heralds a new era for information: Information 4.0. Technology shifts are inevitable, and when they happen they can be extremely...
Tools and Technologies
What the Tag? From Confluence to DITA CMS in Less Than 80 Days
Justyna Adamczyk ,Barbara Szwarc
We will present the transition from creating and publishing documentation using Atlassian Confluence to working with DITA CMS as our main documentation tool. We will prove that even though moving to a...
Technical Writing ,Translation
Bridging the Gap between Technical Communication and Translation
Dr. Birgitta Meex ,Dr. Daniela Straub
The processes of creating and translating/localizing information products are highly interwoven knowing that the content created by technical communicators along the product information life cycle...
iiRDS – Introduction and Status
Early in 2016 tekom started its working group “Information 4.0” to elaborate concepts and standards for technical communication in the context of “Internet of things” or “Industry 4.0”. The key...
TecCOMFrame – Technical Communication Competence Framework
Prof. Sissi Closs ,Dr. Jan Engberg
In most European countries, no programs of study in technical communication are offered and individuals enter the field without formal training. At the same time, technical communication is getting...
Tools and Technologies
Structured Authoring in the Browser - the Possibilities of Web-based CCMS
Dropbox, Google-Apps, iCloud – web-based tools have become a commodity. But what about tech writer tools? Many current CCMS are still based on the classic client-server model. But especially small and...