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Technical Writing ,Tools and Technologies

La numérisation est synonyme de changement

Isabelle Fleury

Comment la Documentation Technique peut-elle exploiter et implémenter ce changement?

L'omniprésence de la numérisation met l'accent sur la gestion de l'information, un sujet jusqu’ici propre à la...


Tools and Technologies

Making Your Chatbot Smart with Intelligent Content

Alex Masycheff

Chatbots are becoming an increasingly popular delivery channel for many types of content, including customer support, marketing, and pre-sales. To make the chatbot scalable, helpful, and smoothly...


Technical Writing

How to Get Started with Topic-Based Authoring

Kai Weber

Writing documentation in stand-alone modules makes sense - but is it right for you? And how do you get there? This webinar gives you a hand when you're wondering how to go "topic-based". There'll be a...


Technical Writing

Eight Important Ways to Change/Improve Your Writing

Paula Stern

As users become more inclined to get their information from video than words, how and what we write becomes even more critical. More, as master craftsmen (and women) of language, we should be the ones...


Ask the Expert

Ask the Expert on IEC/IEEE 82079-1

Dr. Claudia Klumpp

IEC 82079-1 is the most important standard for the preparation of all types of usage information – from a tin of paint to very complex products such as large-scale industrial machinery. The revised...


Software Documentation

How Agile Takes the "Technical" Out of Technical Communication

software documentation
Kai Weber

This webinar takes a fresh look at the user documentation in agile software development. Not so much the theory, but the messy realities and how to survive them, sprint by sprint. After working with...



Collaborative Terminology Work

Cordula Schubert-Berker

Terminology has been an intensely discussed topic in the industry of technical communication. In summer 2015, a tekom working group was initiated, recruiting volunteers with diverse backgrounds to...


Soft Skills

English for Non-Native Writers: Working with the tekom Guide for Rule-Based Writing

Kristina Johnson Coenen

This webinar is focused on the tekom published guides for “Rule-Based Writing – English for Non-Native Writers”. What are the advantages to working with rule-based writing? How can you select rules...


Standards and Legislation

Standards for Software Documentation

Prof. Sissi Closs

ISO/IEC has published a set of standards (ISO/IEC 26511-26515) for software documentation. Each standard addresses specific target groups with their roles and tasks in the information development...



Successfully Shaping the Future Profession of Technical Communicator

Jürgen Sapara

There has always been a need to explain products. An old example is the "Fireworks Book" of 1420, which describes the manufacture of firearms and powder mixtures.
In recent years, the occupation has...