tekom - Gesellschaft für technische Kommunikation - Deutschland e.V.
Bibliografische Information

DIN A4, 52 Seiten, 1. Edition (translated from German ed. 2018) 2018
ISBN 978-3-944449-51-7 (Softcover)

PDF, 52 Seiten, 1. Edition (translated from German ed. 2018) 2018
ISBN 978-3-944449-51-7 (E-Book PDF)

Delivery of Information for Use in Electronic Form – eDoc

Autor(en): Fritz, Heuer-James, Michael, Schmeling, Schulz
Verlag: tcworld GmbH
  • Recht & Normen
  • Richtlinien

75,00 € (für Mitglieder 50,00 €) Softcover, 52 Seiten Lieferzeit: 5-7 Arbeitstage Status: Verfügbar

60,00 € (für Mitglieder 40,00 €) E-Book PDF, 52 Seiten Lieferzeit: 2-3 Arbeitstage Status: Verfügbar

105,00 € (für Mitglieder 70,00 €) Bundle Softcover & E-Book PDF


A tekom Europe-wide survey in the year 2015 with over 1,200 participants showed that legal requirements are often seen as the main reason instructions for use are still being delivered in print instead of electronic form. tekom, with a team of over 20 experts from all relevant sectors, has drawn up a guideline that provides greater clarity on this issue. Now also published in English, this guideline will bring you up to speed on the new legal requirements.

Über das Buch

In this guideline, tekom illustrates the current state of the art in delivering information for use in electronic form. The guideline looks at the current legal requirements regarding the form of delivery, shows an approach to creating a media concept based on use cases, and considers legal requirements.

Contents of the tekom guideline:

  • Reasons to cut down on printed instructions for use
  • Legal requirements: Under which circumstances is paper legally required?
  • Framework advantages and disadvantages of delivering instructions for use in paper or electronic form
  • Creation of a media concept based on use cases
  • Recommended actions, in particular with regard to achieving legal compliance in critical cases
  • References (European directives and regulations, standards)


  1. Introduction
  2. Backgrounds
    1. Innovation Strategies at the International, European, National and Technical Level
    2. International – Internet of Things
    3. Europe – Digital Single Market
    4. Germany – Industry 4.0
    5. tekom – Initiative Intelligent Information (in³)
  3. Legal Situation
    1. Contract Law
    2. Product Liability Law
    3. Product Safety Law
  4. Aspects of Media Conception
    1. Information for Use in the Product Life Cycle
    2. User’s Point of View
    3. Economic Considerations
    4. Ecological Consideration
  5. State of the Art
    1. Available Devices for Display, Forms of Delivery, and Media
    2. Advantages and Disadvantages of Delivery in Paper or Electronic Form
  6. Recommendations for Implementation
    1. Security Risks for Delivery of Information for Use
    2. Steps for Implementation


A: COMMISSION REGULATION (EU) No. 207/2012 (Extract)
B: Tabular representations for a media concept
C: Example of an Approach for Evaluating the Failure Safety of Various Media
D: Extract, BMW Study