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    Software Documentation

    Defining the meaning of quality in documentation – a research recap

    Jordan Stanchev

    What is actually “high-quality documentation”? Does it mean you have no spelling mistakes? Or that the documentation is correct? Or something else? What do technical writers understand when they speak...

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    Software Documentation

    Product overviews vs. getting started tutorials - striking a balance between read-first and try-first user behaviors

    Tom Johnson

    This presentation focuses on balancing action with narration: How to find the right balance between action-oriented task writing and big picture narrative product overviews — both of which seem to be...

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    Standards and Legislation

    Let’s talk about the Machinery Regulation Draft - Panel Discussion

    Tiziana Sicilia ,Alessandro Pratelli ,Paolo Antonio Tobaldo ,Dr. Claudia Klumpp ,Jens-Uwe Heuer James

    Instructions in electronic form are technically possible, but in practice the unclear legal situation and market surveillance authorities stand in the way.

    The European Commission published a first...

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    Software Documentation

    Moderne Software-Dokumentation

    Prof. Dr. Gertrud Grünwied

    Gertrud Grünwied gibt zu Beginn einen Überblick über Arten und Medien moderner Software-Dokumentation, User Assistance und App-Hilfen. Dann führt sie neue Konzepte der Nutzer-Einbindung bei Wikis,...

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    Intelligent Information

    The new Machinery Directive with its proposals focusing on Instructions for Use

    Frau steht vor Skyline und bedient intelligente Applikationen
    Larry Falk

    In this webinar you will learn about:  

    • AI and what to keep in mind when developing instructions.
    • Will machines be able to communicate with operators and give instructions?
    • How shall the...

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    Soft Skills

    Understanding the Psychology of Design: A Cognitive Approach to Usability

    Kirk St.Amant

    We continually perform different mental processes when using objects – everything from coffee cups to web interfaces.  These psychological dynamics affect the expectations we have for usability –...

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    Software Documentation

    The Pains of Composition: How to write your best documentation in a collaborative world

    Matt Reiner

    Creating content is difficult. It's an outpouring of the mind and soul onto a canvas. This process is challenging enough in private, and becomes increasingly difficult when writing in a collaborative...

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    Software Documentation

    Bake a Little Documentation Love into Your Product

    Matt Reiner

    That little bit of extra love and care is what turns a dessert into a delight. So what about your product? Why not bake some of that sweet, sweet documentation right in? Together, we'll learn that the...

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    Tools and Technologies ,Intelligent Information

    Erste Schritte mit dem iiRDS Open Toolkit

    Fabienne Lange ,Mariell Längle

    Das neue iiRDS Open Toolkit ermöglicht es, verschiedenste Inhalte mit iiRDS-Metadaten einfach und schnell auszuzeichnen und das Ergebnis als iiRDS-konforme Pakete zu generieren.

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    Software Documentation

    Next-gen Analytics for Technical Content - Three use cases that shed the light on your documentation and transform your company business

    Fabrice Lacroix

    Not all Analytics are created equal - nor do they all serve the same purpose. Web analytics are helpful for marketing content, but when it comes to online technical documentation, they are eclipsed by...

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