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    Standards and Legislation

    Developing Information for Use in 2020

    Ferry Vermeulen

    The year 2020 will be the year where two standards on user instructions (the EN ISO 20607 an EN IEC/IEEE 82079-1:2019) became part of the European standardisation network. Besides that, the new...


    Software Documentation

    Software Quality Assurance Documentation and Software Testing Documentation

    Monica Chis

    Quality Assurance (QA) and Quality Control (QC) are 2 very important topics for any product and for any industry. The focus of this webinar is on creating documentation for Quality assurance and...



    Working from Home – Best Practices, Great Ideas and Security Tips

    Paula Stern

    In light of Coronavirus, many of us are working either completely or partially from home. Despite the many challenges this poses for both your company and your family, there are things you can do to...


    Technical Writing ,Career

    COVID-19: The future of organisations and the future of technical communication

    Ellis Pratt

    The COVID-19 coronavirus is having a huge impact on people and organisations. With so many things that could be about to change, how should technical communicators respond? What’s your plan for the...


    Tools and Technologies

    Tipps und Tricks mit Excel und Notepad++

    Gerhard Glatz

    Auch im Redaktionsalltag fallen immer wieder Aufgaben an, für die es keine Tool-Unterstützung von der Stange gibt.
    In diesem Webinar zeige ich, wie diese Aufgaben mit Windows-Bordmitteln, dem freien...


    Technical Writing ,Tools and Technologies

    La numérisation est synonyme de changement

    Isabelle Fleury

    Comment la Documentation Technique peut-elle exploiter et implémenter ce changement?

    L'omniprésence de la numérisation met l'accent sur la gestion de l'information, un sujet jusqu’ici propre à la...


    Tools and Technologies

    Making Your Chatbot Smart with Intelligent Content

    Alex Masycheff

    Chatbots are becoming an increasingly popular delivery channel for many types of content, including customer support, marketing, and pre-sales. To make the chatbot scalable, helpful, and smoothly...


    Technical Writing

    How to Get Started with Topic-Based Authoring

    Kai Weber

    Writing documentation in stand-alone modules makes sense - but is it right for you? And how do you get there? This webinar gives you a hand when you're wondering how to go "topic-based". There'll be a...


    Technical Writing

    Eight Important Ways to Change/Improve Your Writing

    Paula Stern

    As users become more inclined to get their information from video than words, how and what we write becomes even more critical. More, as master craftsmen (and women) of language, we should be the ones...


    Ask the Expert

    Ask the Expert on IEC/IEEE 82079-1

    Dr. Claudia Klumpp

    IEC 82079-1 is the most important standard for the preparation of all types of usage information – from a tin of paint to very complex products such as large-scale industrial machinery. The revised...