tekom - Gesellschaft für technische Kommunikation - Deutschland e.V.
Bibliografische Information

PDF, 68 Seiten, 1. Edition (translated from the German ed. 2013) 2014
ISBN 978-3-944740-02-7 (Softcover)

PDF, 68 Seiten, 1. Edition (translated from the German ed. 2013) 2014
ISBN 978-3-96393-028-7 (E-Book PDF)

Mobile Documentation

Autor(en): Broda, Brüning, Closs, Dierßen, Friese, Hellfritsch, Mehne, Rüegg, Schmolz, Schober, Weber, Wendland
Verlag: tcworld GmbH
  • Mobile Dokumentation
  • Praxisleitfäden

70,00 € (für Mitglieder 45,00 €) Softcover, 68 Seiten Lieferzeit: Neuauflage in Vorbereitung Status: Ausverkauft – Neuauflage geplant

55,00 € (für Mitglieder 35,00 €) E-Book PDF, 68 Seiten Lieferzeit: Neuauflage in Vorbereitung Status: Ausverkauft – Neuauflage geplant


This guide provides an effective, must-have tool to aid technical writers, illustrators, software experts and managers in the successful application of mobile technology in technical documentation.

Über das Buch

The use of smartphones and tablets has spread rapidly. The question now is for which purposes technical communication should use these new opportunities, and how—for many, "how" has replaced "whether" as the question.

This guide will provide technical writers and corporate executives a tool for the successful deployment of mobile technologies in technical documentation.

The term "mobile documentation" comprises software support and information products of technical communication, which can be used both on smartphones and on tablets with touchscreens. These information products offer the user a whole new experience—through new operating gestures, the options from combining different media and the use of context-related documentation, as well as retrieving the relevant product information with a greater focus on topicality. The guide presents different prerequisites and requirements for the successful realization of mobile documentation projects. It intends to

  • describe use cases for mobile documentation,
  • outline the characteristics of mobile documentation,
  • describe the basics of and the approach to strategy development,
  • define technical and qualification-related requirements and
  • identify the peculiarities of the editing process of mobile documentation compared to standard editing processes.

These explanations are complemented by checklists of critical success factors for the deployment of mobile documentation and a glossary, as well as a list of references.



  1. Basics
    1. Definitions
    2. A Model for Mobile Documentation
    3. Mobile End-User Devices
    4. Particularities of Mobile Documentation
  2. Use Cases
    1. Use Cases for Mobile Documentation
    2. Characteristic Extensions of Traditional Use Cases
  3. Developing a “Mobile” Content Strategy
    1. Step-by-Step Approach
    2. Devices, Platforms and Resources
    3. From Implementation Model to Functional Specifications
  4. Managing Mobile Projects Successfully
    1. Requirements of the Project Team
    2. Tools
    3. Recommendations for the Editing Process
  5. Epilogue

Appendix A: Checklists for Mobile Documentation Projects