Multimedia - the Magic Formula? Or:

What users really want

Martin Ley

Wishful thinking? The dream of user-friendly and easy to comprehend technical documentation seems to be coming true. Vogue words like hyper and multimedia promise to remedy the weak points in traditional documentation, namely imparting complex technical content. To make this dream become a reality is the top objective of an EU-sponsored research project. Its basis is a sound prospect analysis of the use of multimedia elements in aviation documentation.